Privacy Policy ttbet11 — Personal Data Protection for Malaysia Members

Ttbet11 collects personal data from members across several different situations. Below are the main categories of data we collect and how they are sourced:

Data you provide directly:

• Registration information: Full name, Malaysian phone number, email address, date of birth and identity card number (MyKad) — collected during the account registration process.
• Identity verification information: A copy of your identity card, driving licence or passport — collected only when full identity verification is required to process a withdrawal or when requested by the ttbet11 security team.
• Payment information: E-wallet account numbers (Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow) or FPX details required to process deposits and withdrawals. ttbet11 does not store full credit or debit card numbers.
• Support communications: Records of Live Chat, WhatsApp, or email conversations between you and the ttbet11 support team, including any information you shared while seeking assistance.

Data we collect automatically:

Ttbet11 does not collect sensitive data such as health information, political views, or religious beliefs unless you voluntarily provide it in the context of a customer support interaction.

Ttbet11 collects and uses your personal data only for legitimate and necessary purposes. We do not collect data beyond what is required to operate the platform. The following are the primary purposes for which data is used:

• Account management: Creating, verifying, and managing your member account on the ttbet11 platform, including the login process, two-factor authentication, and identity verification.
• Transaction processing: Processing deposits via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, or FPX, as well as withdrawals of winnings to your Malaysian e-wallet or bank account.
• Fraud detection and security: Identifying and preventing fraudulent activity, unauthorised access, money laundering, and suspicious behaviour on the ttbet11 platform.
• Legal compliance: Fulfilling Malaysian legal requirements, including KYC (Know Your Customer) obligations and mandatory reporting to the relevant authorities as required by law.
• Service improvement: Analysing platform usage patterns to improve the user experience, introduce new features and ensure the ttbet11 platform continues to meet the needs of Malaysian members.
• Service communications: Sending important notifications about your account, including transaction confirmations, security alerts, and policy updates that affect your account.
• Customer support: Providing effective assistance whenever you contact the ttbet11 support team — previous communication records help us understand the context and resolve your issue more efficiently.
• Promotions and offers: With your consent, sending you information about relevant promotions, bonuses and the latest offers based on your activity on the ttbet11 platform. You may withdraw this consent at any time.

Ttbet11 takes data security seriously. Below are the technical and organisational measures we have in place to protect your personal data:

• Encryption in transit: All data transmitted between your browser or app and the ttbet11 servers is encrypted using TLS 1.3 with AES-256-bit encryption. This means no third party can read your data while it is in transit.
• Encryption at rest: Sensitive data such as payment information and identity verification documents are stored in encrypted form on our servers. Even if someone were to gain physical access to the servers, this data cannot be read without the encryption key.
• Internal access controls: Access to members' personal data at ttbet11 is restricted to staff who require it to carry out their official duties. All access is automatically logged and monitored.
• Two-factor authentication (2FA): Internal ttbet11 admin accounts with access to member data are protected by mandatory 2FA. The same level of security is also available for member accounts.
• 24/7 monitoring: Our security monitoring system operates 24 hours a day to detect and respond to any suspicious activity or intrusion attempts.
• Regular security assessments: ttbet11 conducts regular security audits and penetration testing to identify and address vulnerabilities before they can be exploited.

Ttbet11 does not sell members' personal data to any third party for marketing or commercial purposes. However, in the normal course of platform operations, there are limited situations where data must be shared with certain parties:

• Payment service providers: Required transaction information is shared with e-wallet providers (Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow) and banks (for FPX processing via Maybank2u, CIMB Clicks, and other banks) for the purpose of processing your deposits and withdrawals. These providers maintain their own privacy policies and are required to comply with Malaysian financial regulations.
• Platform technology providers: Some components of the ttbet11 platform are developed in partnership with third-party technology providers. These providers may process certain member data in their capacity as data processors — they are contractually bound not to use that data for any purpose other than supporting the operation of the ttbet11 platform.
• Legal authorities: ttbet11 may disclose personal data to Malaysian authorities such as the Royal Malaysia Police (PDRM), Bank Negara Malaysia, or other regulatory bodies when required by a court order, warrant, or other lawful legal obligation. In such circumstances, we will notify you if permitted to do so under the law.
• In emergency situations: If ttbet11 believes there is a threat to the physical safety of any individual or to the platform, relevant data may be shared with the authorities for protective purposes.

In all data-sharing situations described above, ttbet11 ensures that only the minimum necessary data is shared, and only with parties that have a legal or contractual obligation to protect it.

The ttbet11 platform uses cookies and similar tracking technologies to enhance the user experience and ensure account security. Below is an explanation of the types of cookies we use:

• Essential cookies: These cookies are required for the basic functioning of the ttbet11 platform, such as maintaining your login session, saving your bet slip contents during the wagering process, and protecting your account against CSRF attacks. They cannot be disabled and do not collect any additional personal data.
• Performance cookies: Used to gather information on how members use the ttbet11 platform — for example, the most visited pages or errors encountered. This information is used to improve the platform and does not personally identify any individual.
• Preference cookies: Saving your preference settings — such as your chosen language, preferred odds format, and other display settings — so you do not need to reconfigure them each time you visit ttbet11.
• Security cookies: Helps ttbet11 recognise the devices you regularly use to log in, allowing the system to detect unusual or suspicious login attempts and keep your account protected.

You can manage your cookie settings through your browser preferences. However, disabling essential cookies may significantly affect the functionality of the ttbet11 platform — including your ability to log in and place bets.

Ttbet11 does not use third-party cookies for advertising or cross-site tracking purposes unrelated to our platform.

The Personal Data Protection Act 2010 (PDPA) of Malaysia grants you several important rights regarding the personal data we hold about you. ttbet11 is committed to facilitating the exercise of these rights:

Ttbet11 retains your personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, or as required under Malaysian law. The following are our general data retention guidelines:

• Active account data: Retained for as long as your ttbet11 account remains active. If your account has been inactive for more than 36 consecutive months, we may initiate an archiving process or deletion of non-critical data.
• Financial transaction data: Deposit and withdrawal transaction records are retained for a minimum of 7 years in accordance with Malaysian accounting and financial legal requirements — even after an account is closed. This includes the date, amount, payment method, and status of each transaction.
• Support communication records: Live Chat conversations and emails are retained for 2 years from the date of communication for support reference purposes and to assist in resolving any disputes that may arise.
• Security logs: Security-related activity logs are retained for 12 months for investigation purposes in the event of a security incident or fraudulent activity.
• Following account closure: When your account is closed at your request, ttbet11 will begin the deletion process for non-mandatory data within 90 days. Data that must be retained to meet legal obligations will be archived with restricted access.

If you have any questions, concerns or requests relating to this Privacy Policy or the handling of your personal data by ttbet11, please reach out to us through the following channels:

• Live Chat: Available 24/7 within the ttbet11 platform — the fastest way to get a response within 5 minutes.
• Email: support@ttbet11.site — for more formal written requests such as data access requests or privacy complaints. We will respond within 3 business days.
• Frequently Asked Questions: Visit the page ttbet11 Frequently Asked Questions for answers to the most frequently asked privacy questions.

All privacy rights requests will be handled by ttbet11's dedicated privacy team, appointed specifically to manage such matters. We are committed to responding to and resolving every request within the timeframe prescribed by Malaysia's PDPA 2010.

This Privacy Policy takes effect from 1 January 2026. Any significant amendments to this policy will be communicated to members at least 7 days before the changes take effect, via email or in-platform notification on ttbet11.